This service is fully managed, pro-active and in most circumstances will be fixing an issue that the user doesn’t even know they have … before it becomes a problem or even a disaster.
Monthly service includes:-
- Provision and Installation of anti-malware & performance monitoring software
- Real-time monitoring that anti-malware is running on the monitored device
- Real-time monitoring that anti-malware updates are being applied correctly, frequently and regularly
- Real-time monitoring for malware coming into the monitored system
If malware, ransomware, trojans, etc. are detected there are two options:-
- With authority, our helpdesk remotely connect to your computer and remove malware threat (This service is ad-hoc chargeable or contractable)
- Our helpdesk rings the computer user and report the problem for them to deal with
- The Company receives a monthly emailed report detailing:-
- How many malware attacks have been detected and removed or quarantined
- How many times the helpdesk have remotely logged onto the monitored system and why
- Any other performance issues that the computer has suffered
For more information or a free consultation:
T: 0114 345 9999
“An average of 4,000 ransomware attacks happen each day. Businesses are choosing to pay hefty ransoms rather than lose access to their records, intellectual property, databases and other Company data.” Source: FBI