Welcome

We specialise in IT
   … but speak plain English

 

“Acuma look after all our IT requirements, from strategy to security, advice, installation, data protection, cloud services, system and hardware/software monitoring 24/7, linking emails to all our devices, and storage, as well as problem solving. Acuma communicate in business terms, they understand how businesses run, and that IT is there to support our Company and make it easier. I have no IT stress, they take it 100% on board, so I can get on and run my business. This has allowed us to achieve our potential.

Fantastic Service in plain English.”

Chris Handley DIPCII
Purple Wealth Management LLP

 

If you’d like to talk
  … please call us 
    0114 345 9999  

 

Consultancy

Portfolio services we provide …
IT Director
IT Manager
IT Consultant

 

Most small businesses have the requirement for an IT Director or IT Manager but aren’t large enough to warrant the cost of a full time resource.

Acuma Technology offers a contract IT Director / Manager / Consultant service, independent of any specific IT supplier, enabling appropriate suppliers and best of breed systems to be used without any ties to specific IT companies, manufacturers or operating systems.

We find solutions that are appropriate for your Company, from deciding IT Strategy including Backup and Disaster Recovery (BUDR) planning, to liasing with all your IT suppliers; cloud, hardware, software, network and web developers, from sourcing a 24/7 technical support hotline on contract to sourcing support staff on a pay as you go basis.

We manage your IT so that you can concentrate on managing your business.

 

Support

If you have a contract or just want pay as you go support, submit a ticket or click here for QuickSupport

 

If requested by our support desk, click here to download RemoteHost

 

Raise New Support Ticket

support@acumatechnology.com

 

Monitoring

“An average of 4,000 ransomware attacks happen each day. Businesses are choosing to pay hefty ransoms rather than lose access to their records, intellectual property, databases and other Company data.”
Source: FBI

 

Our real-time Virus and Performance Monitoring service is fully managed, pro-active and in most circumstances will be fixing an issue that the user doesn’t even know they have … before it becomes a problem or even a disaster.

Monthly service includes:-

  • Provision and Installation of anti-malware & performance monitoring software
  • Real-time monitoring that anti-malware is running on the monitored device
  • Real-time monitoring that anti-malware updates are being applied correctly, frequently and regularly
  • Real-time monitoring for malware coming into the monitored system

If malware, ransomware, trojans, etc.  are detected there are two options:-

  1. With authority, our helpdesk remotely connect to your computer and remove malware threat (This service is ad-hoc chargeable or contractable)
  2. Our helpdesk rings the computer user and report the problem for them to deal with
  • The Company receives a monthly emailed report detailing:-
    • How many malware attacks have been detected and removed or quarantined
    • How many times the helpdesk have remotely logged onto the monitored system and why
    • Any other performance issues that the computer has suffered

For more information or a free consultation:
E: sales@acumatechnology.com
T: 0114 345 9999
QS: QuickSupport

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